敦豪物流（北京）有限公司上海分公司 招聘 运输客服

DHL Supply Chain, a division of the DHL Logistics under the Deutsche Post World , is the world’s contract logistics provider. With its logistics facilities covering 220 countries in 3,000 locations and has a customer base which includes 50% of the Forbes top 500 companies. In China, DHL Supply Chain has established its presence since 1984. It serves both multi-national and domestic clients across a broad range of industries including technology, consumer, retail, fashion, healthcare, automotive, chemical, aerospace and industrial sectors. Staffed by over 4,000 experienced employees, DHL Supply Chain has a footprint in 17 cities with over 500,000sqm facilities in China. DHL Supply Chain provides customer-driven supply chain solutions in China. The services provided include spare parts logistics, temperature controlled warehousing, inbound to manufacturing, vendor managed inventory, reverse logistics, domestic distribution, supply chain solution design, work optimization and consultancy projects. We welcome more talented people like you to join DHL and create a bright future! DHL Supply Chain是德国邮政旗下的DHL物流的一个分支。这是的合同物流供应商。在全球220个国家，DHL Supply Chain都建有物流设施，共有3000多处。并且有50%的福布斯500强企业是我们的客户。 DHL Supply Chain从1984年开始涉足中国市场。在中国，我们继续为跨国企业和当地企业提供优质的服务。我们为各个行业客户提供特有的供应链解决方案，涉足的行业主要包括技术产业、消费品产业、零售行业、时装行业、医疗行业、汽车行业、化工行业、航空行业和工业品行业。在中国，我们拥有4000多员工，在17个城市共拥有超过500,000平方米的物流设施。 DHL Supply Chain在中国为客户提供客户主导供应链解决方案。其中包括备件物流、温控仓管理、生产支持物流方案、VMI（供应商管理库存），反向物流、国内派送、供应链解决方案设计、网络优化和咨询服务。 优秀的公司始终为优秀的您敞开大门！欢迎加入DHL大家庭！ 联系方式： 上海投递简历请发至：recruitmentsha@dhl.com 上海地址： 上海市浦东新区康桥秀浦路3398号 邮政编码：201315 北京地址： 北京市经济技术开发区锦绣街11号 邮政编码：100176 地址：上海市浦东新区康桥秀浦路3398号(可乘地铁二号线龙阳路下转公交龙滨线石门路下沿秀浦路往西步行10分钟）邮政编码：201315应聘该职位 其它职位 更多招聘信息 岗位类别：客户服务类 工作地区：上海市 行业：年龄要求：18-45岁学历：招聘人数：1名工作经验：不限职位描述: 工作内容：与客户的日常沟通。 跟踪每一装运并向客户报告的时间。 收集客户反馈信息的分析。 处理客户的投诉。收集和分析反馈信息经营部。 监测有助于提高服务水平的经营部。 准备计费报告。 准备内部或外部的报告。要求：计算机应用能力？ ？良好的英语读写能力。 责任感强。 学历：大专 Key activities：Daily communication with customers.track every shipment and report to customers in time.Collect and analyze feedback information customers.Handle customers’ complaint.Monitor and help to improve service level of operation dept.Prepare billing report.Prepare internal or external reports.Skills/KnowledgeExcellent PC application knowledge in Microsoft Office;Good command of written and reading English.Strong sense of responsibilities.Good negotiation & communication skill are essential.Strong team spirit and honest & reliable are required.